[教學](補圖)WD硬碟送修新加坡方法
- 主題發起人 spp423520
- 開始日期
打電話看看吧
妳RMA號碼應該有留著?
另外 一2顆都有申請RMA還是只申請一顆就寄2顆過去?
Taiwan +800 6008 6008 / +65 62430496
這是WD台灣電話???這怎麼打?;rr;
謝謝!已經解決了!
經在WD的網頁留言後已經解決了!
請各位要報修之前先看看WD的保修政策!
http://support.wdc.com/cn/warranty/policy.asp
我的問題是出在其中一顆外觀有刮傷,所以不予保固!
而WD又未在RMA的處理狀態中做說明也未退回,才有這種情況發生!
跟wd打了來回5次筆仗,終於得到爽結果!!;cheer2; ;cheer2;
說法:
Thanks for your response quickly. However, I still insist in the same request which I asked last time, because I sent you the WD3200AAKS, but the replacement drive( WD3200KS) you gave me is NOT the same type. Could you change the same type(WD3200AAKS) which I sent to you before. If so, how should I do before your callback? Waiting for your reply eagerly!!
WD最後的回覆:
Thank you for contacting Western Digital Customer Service and Support.
We had arrange to do a Fedex pickup on 16th June 2008 Monday and after the pickup has done, we will ship the drive WD3200AAKS drive to you.
Upon Fedex pickup, kindly provide us the tracking number.
Sincerely,
Western Digital Service and Support
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