最近買勒6顆WD 200G SATA2發生低問題
- 主題發起人 cvf2003xp
- 開始日期
?(因為手邊兩顆WD2000JB都沒有這個問題)to cvf2003xp兄：
有關你遇到的問題，先前朋友也有遇到
他買的是WD SATA2 250G 16MB Buffer這一顆
全新安裝完OS後使用Windows版的Data LifeGuard作檢測，結果也出現與你相同的問題
換另一個軟體HD Tune也一樣
經小弟詢問過WD原廠後，原廠答覆是：
更新MB到最新版bios然後使用DOS版（最新版）Data LifeGuard作檢測
若經DOS版 Data LifeGuard檢測後沒有此情形，請不用再擔心
若還是出現此問題，請送修更換..
Dear marlowe,
Thank you for contacting Western Digital Customer Service and Support.
My suggestion would be to try running our DOS based diagnostic program to see if the same issue occurs. If you feel the drive may be the cause of your problem, I would run our diagnostic program to see if the hard drive has problems.
Please test the drive for errors by running the extended diagnostic test on the drive using the Data Lifeguard Tools disk that came with the hard drive. I have included a link below to assist you on this process.
First, make sure that the BIOS settings are set to "Auto Detect" and "Mode" should be "Auto" for this drive.
Second, make sure the hard drive is jumpered correctly Single (no jumper), Master (pins 5/6), Slave (pins 3/4).
Title: How to create a Data Lifeguard Tools 11 diagnostic diskette.
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1082&p_created=1064446093
If there are no errors detected with the software, then the drive is working properly and is not likely the cause of your problem. Make sure you have the latest BIOS updates and drivers installed for your system or motherboard, and any Windows updates and service packs.
If the hard drive test will not run, or the drive is tested to be bad, I would replace the hard drive.
Title: How can I check the warranty of my drive?
URL: http://wdc.custhelp.com/cgi-
bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575
Title: How can I replace a product under warranty?
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=8&p_created=1003424317
Sincerely,
Don S.
Western Digital Service and Support
http://support.wdc.com
有關你遇到的問題，先前朋友也有遇到
他買的是WD SATA2 250G 16MB Buffer這一顆
全新安裝完OS後使用Windows版的Data LifeGuard作檢測，結果也出現與你相同的問題
換另一個軟體HD Tune也一樣
經小弟詢問過WD原廠後，原廠答覆是：
更新MB到最新版bios然後使用DOS版（最新版）Data LifeGuard作檢測
若經DOS版 Data LifeGuard檢測後沒有此情形，請不用再擔心
若還是出現此問題，請送修更換..
Dear marlowe,
Thank you for contacting Western Digital Customer Service and Support.
My suggestion would be to try running our DOS based diagnostic program to see if the same issue occurs. If you feel the drive may be the cause of your problem, I would run our diagnostic program to see if the hard drive has problems.
Please test the drive for errors by running the extended diagnostic test on the drive using the Data Lifeguard Tools disk that came with the hard drive. I have included a link below to assist you on this process.
First, make sure that the BIOS settings are set to "Auto Detect" and "Mode" should be "Auto" for this drive.
Second, make sure the hard drive is jumpered correctly Single (no jumper), Master (pins 5/6), Slave (pins 3/4).
Title: How to create a Data Lifeguard Tools 11 diagnostic diskette.
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1082&p_created=1064446093
If there are no errors detected with the software, then the drive is working properly and is not likely the cause of your problem. Make sure you have the latest BIOS updates and drivers installed for your system or motherboard, and any Windows updates and service packs.
If the hard drive test will not run, or the drive is tested to be bad, I would replace the hard drive.
Title: How can I check the warranty of my drive?
URL: http://wdc.custhelp.com/cgi-
bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575
Title: How can I replace a product under warranty?
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=8&p_created=1003424317
Sincerely,
Don S.
Western Digital Service and Support
http://support.wdc.com
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